I'm remembering telephone service in the old days - Bell Telephone, to be exact. They came out and installed your telephone, and you paid a modest charge every month. Then it got to where you had to go into a sales office and pick up a standard phone, bring it home, and plug it in. I always had a wall phone, and never did go in for the more fancy models. The phone always worked and was user-friendly, unlike today when you have to learn Martian symbology to figure out what the hell the little icons mean. Intuition ruled in the old days!
I just got an ATT land line, and am using my old phones from when I had Verizon service a 2 or 3 years ago. I might have bought a new phone, but figured then I would have to go through all sorts of pain to figure out how to use it. I'm sure they've made it impossible for an old lady to pick up and start talking. I tried to activate it online but the page got hung up when I entered my userid and passcode. I know they worked, because I had to use the exact same codes on the first screen, but by the 3rd screen they didn't know me.
I ended up dealing with a tech rep, and I've discovered that ALL tech reps talk a mile a minute, swallow half their words, and usually have an accent. I'm not xenophobic (had to look that word up to make sure I wasn't going to confuse anyone about my sexual preferences). Xenophobia is a fear of anything foreign, and I don't fear anything foreign, but it's just with each little degree of hearing loss I have more trouble distinguishing accents. (Note that I NEVER have trouble understanding a good ol' redneck accent though).
My phone works, and I have an extension on my bedside table. It will rarely be used, and now I have the daunting task of figuring out the features of my ATT service. I don't know why some things can't remain simple and easy to learn and use. I think I would rather read a book on basic quantum physics than a late model user guide!
7 hours ago